The Private Higher Polytechnic School of Monastir (Polytech MONASTIR) attaches great importance to the satisfaction of its students and any other person benefiting from its services as well as its administrative staff, its teaching staff and all other interested parties which is translated into saprocedure: procedure Satisfaction Management of Interested Parties, their Complaints and Suggestions (Insertion of Procedure PAD-PRO-03) in accordance with the guidelines of the international standard ISO 21001: 2018. In this regard, and in the event that you do not have not been able to obtain a response to your request from our administrative or educational team, you can, outside of any litigation procedure, communicate your complaint or suggestion to the Quality Manager responsible for processing complaints at the following address: contact This email address is being protected from spambots. You need JavaScript enabled to view it.

Polytech MONASTIR provides you with the following complaints and suggestions sheet which you can download the complaints and suggestions sheet by clicking on the link below: (Insertion of the printed form “PAD-FOR-03-Suggestions and complaints ")